Storyboards can be used as a documentation tool once personas have been established and there is a typical use case to work from. They can also be used as a tool during the research process to understand where a product or service fits into the life of its users.

Storyboarding is an effective way to visualize ideas and events in a user’s journey. It can also provide a unique way of communicating with users.

Paper, markers, coloured pencils, pens, sticky notes or an online storyboard tool like Canva or Storyboard That